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Privacy Policy

Privacy Policy Cookie Policy Cancellation & Refund KVKK Notice Membership Agreement Distance Sales Agreement Terms of Use

Last updated: 13.07.2026

Privacy Policy

Prime Food acts in accordance with applicable legislation, primarily Law No. 6698 (KVKK), when processing personal data obtained through the website and service channels. This text explains what data is processed, for which purposes, with whom it may be shared, and your rights.

1. Data Collected

Data such as name, surname, phone number, email address, company information, address, delivery note and request content may be collected through the contact form, order request, call center, WhatsApp or similar channels. Technical logs, IP address, browser information and cookie data may also be processed for site security and performance.

2. Processing Purposes

These data are processed for the purposes of receiving orders, preparing quotations, planning delivery, managing customer relations, handling quality and security processes, fulfilling legal obligations and preventing misuse.

3. Sharing and Retention

Your personal data may be shared to a limited extent with suppliers, cargo operators, infrastructure and payment service providers necessary for the operation of the business. Apart from that, data is not transferred to third parties without your explicit consent. Data is retained only for the period required and within the maximum retention periods prescribed by law.

4. Your Rights

Under KVKK, you have the right to learn whether your personal data is processed, request information if it is processed, learn whether it is used in accordance with its purpose, request correction if it is incomplete or inaccurate, request deletion or destruction, and object within legal limits.

5. Contact

For privacy and personal data requests, you can write to info@primefoodbaklava.com.

6. Update Right

This text may be updated without prior notice in order to remain compliant with applicable legislation. The new version becomes effective on the date of publication on the site; however, applicable law remains reserved with respect to previous orders and legal obligations.